RISCARBON · SUPPORT
Frequently Asked Questions
Quick answers about vehicle compatibility, OEM functions, customization, installation, shipping and warranty.
Will it fit my car?
Fitment depends on make, model, year, trim and the original steering-wheel configuration. Send us your vehicle details and photos before ordering if you are unsure.
Does it keep the OEM airbag?
Many steering-wheel builds are designed around compatible OEM components. Exact airbag compatibility must be confirmed for the specific vehicle and configuration.
Will the buttons and paddle shifters still work?
Where supported by the selected configuration, steering-wheel controls, paddle shifters, heating and other OEM functions can be retained. Confirm the options that apply to your vehicle before purchase.
Is installation plug and play?
Some configurations are designed for direct replacement using compatible factory components, while others may require additional installation steps. Professional installation is recommended for safety-sensitive systems.
How long does customization take?
Production time varies by materials, options and current workload. Use the current lead time shown by the store or confirmed by support.
Can I choose carbon, leather and stitching?
Yes. The custom workflow can include carbon style, finish, leather or Alcantara, stitching, center stripe, trim, paddle shifters, LED options and other compatible details.
Do you ship worldwide?
Worldwide shipping is available to supported destinations. Shipping method, cost, duties and transit time depend on destination and order type.
How can I track my order?
Use the tracking link sent after dispatch, or visit the Track Order page and enter the required shipment information.
What if my item arrives damaged or incorrect?
Contact support promptly with your order number and clear photos or video of the product, packaging and shipping label.
What is your warranty?
See the Warranty Policy for the current coverage period, eligible defects, exclusions and claim process.